Account Overview:

• Customer Information: Name, address, and contact details.

• Account Number: Unique identifier for your EDF Électricité account.

• Billing Cycle: Clear dates indicating your current billing period.

Current Charges:

• Electricity Consumption: Breakdown of kWh usage for the billing cycle.

• Rate per kWh: Display the price per kilowatt-hour of electricity consumed.

• Fixed Fees: Include any base or fixed fees related to your service (such as subscription or connection fees).

• Taxes & Additional Fees: Display any applicable taxes, environmental surcharges, or regulatory fees.

Previous Bill Summary:

• Previous Balance: Outstanding balance from the last bill (if any).

• Payments Made: Payments made since the last bill and their dates.

• Adjustments/Corrections: Any adjustments or corrections made to prior invoices.

Total Due:

• Clear and prominent display of the total amount due for the current billing period.

• Payment due date.

Payment Methods:

• List available payment methods (e.g., online bank transfer, credit/debit card, automatic withdrawal, etc.).

• Instructions for making payments (links to payment portal or bank details).

• Option to set up auto-payment for future bills.

Energy Usage Comparison:

• Monthly Usage: Graphical representation of energy consumption trends over the past few months.

• Comparison with Similar Households: An option for customers to compare their consumption with similar households or businesses to understand their usage better.

Payment History:

• Access to past billing statements for easy reference.

• Option to download or print past bills for records.

Refunds & Adjustments:

• Information on how refunds are processed for overpayments or incorrect charges.

• The process for disputing charges if there are discrepancies in the bill.

Contact Support:

• Clear contact details (phone, email) for customer support regarding billing questions.

• Option to chat with customer service online or schedule a call for assistance.

Energy Saving Tips:

• Short section providing tips or services EDF Électricité offers to help customers save on their electricity bills.

• Promote any green energy programs, renewable options, or carbon-neutral initiatives available.